FAQ

Featured Questions

What Material Is The Sis Kiss Jewelry Made Of?

When Will My Order Ship?

All Questions

Custom Jewelry

When Will I Receive My Custom Jewelry?

What Is Your Custom Jewelry Policy?

Jewelry Care

What is Gold-Dipped Silver (Vermeil)?

What Material Is The Sis Kiss Jewelry Made Of?

How Do I Keep My Jewelry Clean?

How Do I Take Care of My Sis Kiss Jewelry?

Promotions

How Are Promotional Discounts Applied To Orders?

Are Any Items Excluded From Promotion Codes?

Can I Apply A Promotion Code To An Order I Already Placed?

Shipping

Do You Offer Expedited Shipping?

When Will My Order Ship?

Do You Offer Free Shipping?

Do You Think Your Package Has Been Lost or Stolen?

Need to Cancel or Make an Adjustment to Your Order?

When Will I Receive My Order (International Orders)?

When Will I Receive My Order (USA Orders)?

Returns & Exchanges

Why Does My Leather and Hair on Hyde Bag Look From The Photos?

Can I Return a Custom Item?

How Do I Start a Return?

What Is Your Return Policy?

Bag Care

How Do I Care For My Sis Kiss Bags?

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