FAQ

Featured Questions

What is the Lifetime Guarantee?
When Will My Order Ship?

All Questions

Custom Jewelry

When Will I Receive My Custom Jewelry?
What Is Your Custom Jewelry Policy?

Jewelry Care

What is Gold-Dipped Silver (Vermeil)?
What Material Is The Sis Kiss Jewelry Made Of?
How Do I Keep My Jewelry Clean?
How Do I Take Care of My Sis Kiss Jewelry?

Promotions

How Are Promotional Discounts Applied To Orders?
Are Any Items Excluded From Promotion Codes?
Can I Apply A Promotion Code To An Order I Already Placed?

Shipping

Do You Offer Expedited Shipping?
When Will My Order Ship?
Do You Offer Free Shipping?
Need to Cancel or Make an Adjustment to Your Order?
When Will I Receive My Order (International Orders)?
When Will I Receive My Order (USA Orders)?

Returns & Exchanges

Lifetime Guarantee
Can I Return a Custom Item?
How Do I Start a Return?
What Is Your Return Policy?

Bag Care

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